As a parent, you can also use the chat to ask a question about your child, provided your child is under the age of 16. To do this, log in using your child’s DigiD. A DigiD can be requested for anyone from the moment they’re born.
Is your child under the age of 12? Then you can ask a question and make treatment decisions via the chat.
Is your child between 12 and 16 years old? Then you can still ask your question via the chat. Treatment decisions cannot be made via the chat because these require the consent of both the parent(s) and the child. For this, please book a telephone or video consultation.
Is your child 16 or over? In that case, it will not be possible to ask questions via the chat on behalf of your child, or to decide on their treatment. From the age of 16, your child makes their own decisions about their healthcare.